Knight (Hokkaido hourse)

[Cancellation/Return/Exchange]

(1) You can return the item with the enclosed return slip within 20 days from the date of arrival of the item.

(2) Notwithstanding the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges for the following products.
・ Products that have been used ・ Products that have been used for more than 21 days after arrival ・ Products that have been scratched or soiled by the customer ・ Products that do not have a package (bag/case) ・ Order products/Products with a name, etc. , Products processed for customers, and other products that clearly state that they cannot be returned on the product introduction page

(3) We will bear the shipping cost for returned goods.

(4) Refunds will be made within 3 business days after the returned item arrives, depending on the payment method.