■ About ordering
It takes about 2 weeks from the completion of the order for the artwork to the shipment. It may take about 3 weeks depending on the product. It takes about 1 week from the completion of the order to the shipment except for the artwork.
A confirmation email will be sent to the email address you entered within 24 hours of placing your order. If you do not receive the confirmation email, there may be a problem with your mail server or your order may not be completed. Inquiry form Please contact us.
A flat rate of 1,500 yen will be charged nationwide. Free shipping will be provided if the total purchase amount is 100,000 yen or more. However, actual costs may be charged separately for large works. Inquiry form Please contact us.
Please cancel individual orders once on the ordering system and order all the desired products at the same time. Orders can be canceled by 1030 on the next business day after the order date. Inquiry form Please contact us.
■ Returns and exchanges
The deadline for contact is within one week after the item arrives. If the item is a work of art, in principle, it cannot be returned or exchanged due to customer's convenience. Inquiry form Please contact us.