■ About ordering

It takes about 2 weeks from the completion of the order for the artwork to the shipment. It may take about 3 weeks depending on the product. It takes about 1 week from the completion of the order to the shipment except for the artwork.

A confirmation email will be sent to the email address you entered within 24 hours of placing your order. If you do not receive the confirmation email, there may be a problem with your mail server or your order may not be completed. Inquiry form Please contact us.

Order changes and cancellations will be accepted until 1030, the business day following the order date. Inquiry form Please contact us.

After ordering Inquiry form Please let us know your desired date and time. Please place an order with plenty of time.

A flat rate of 1,500 yen will be charged nationwide. Free shipping will be provided if the total purchase amount is 100,000 yen or more. However, actual costs may be charged separately for large works. Inquiry form Please contact us.

We are sorry but we do not accept wrapping. If you do not need to include the delivery note, after ordering Inquiry form Please contact us.

After ordering if needed Inquiry form Please contact us if there is a specification in the address or proviso, please contact us as well. We will ship it together with the product.

Please cancel individual orders once on the ordering system and order all the desired products at the same time. Orders can be canceled by 1030 on the next business day after the order date. Inquiry form Please contact us.

■ Returns and exchanges

The deadline for contact is within one week after the item arrives. If the item is a work of art, in principle, it cannot be returned or exchanged due to customer's convenience. Inquiry form Please contact us.

We apologize for the inconvenience. Inquiry form Please contact us within one week after the item arrives. We will contact you promptly regarding the subsequent response.